Wednesday, April 30, 2008

BSNL internet problem - how exactly to solve

I got back my bsnl dataone(broadband) internet connection after 15 days.... only to find the BSNL DNS server is sleeping again. This has been a problem for too long , but people normally think their connection has some other fault.

Here's a how-to for the i-dunno-computers on how to make the bsnl connection work (if it isnt working due to dns server fault) on Win XP:

1. Go to My Computers -> Control Panel (If you cant find it here look through the start menu for 'control panel', must be there somewhere).

2. Look for 'Network Connections' and double click it. If it isnt there, double click on ' Network and Internet Connections', double click it, then look for 'Network connections' and double click.

3. Here you will have 1 or more icons. Look for something starting with 'Local Area Connection', if there is a wire between your computer and your modem/router, and something with 'Wireless' if you use a wireless connection from your router. If you have more than one starting like that, you are out of luck, you must call somebody who knows stuff to help you out.

4.Right click on the icon and choose 'properties'. Here, click on 'Internet Protocol (TCP/IP)' - try scrolling down if that isnt visible, and click on 'Properties' button.

5. Now, note down everything in the screen that appears, you must type (or click) all this back if you do something wrong.

6. There will be things like 'Obtain an IP address automatically' and 'Use the following IP Address' - dont touch that, they do reduce problems if configured correctly, but be safe. There will be 'Use the following DNS server addresses' next to a small circle. Click on the circle.

7. Now, in the box to the right of 'Preferred DNS Server', type '128.107.241.185' (without quotes). Make sure what you have typed has come in the box, or type again. Similarly, for 'Alternate DNS Server' , type ' 218.248.240.135' .

8. Now click on 'OK', then on 'OK' again. You are done!

The two number-like-things at step 7 are 'DNS address'es - the first one is Cisco's public server, and the second one is a BSNL server.... You can google for 'open DNS server' or just look at this to get lots of other DNS servers you can use (just in case those I told have failed).

3 comments:

Anonymous said...

hey, this was very useful. thanks a ton.

-Vishal

Sharanya Ravi said...

you oughta post links to such blogs on facebook or something re! these will definitely be useful to a lot of people!!

Unknown said...

:) I don't know, facebook posts don't appear in google results (not that this does)